I’m not usually one to make new year’s resolutions, but 2014 was the year that I really wanted to WOW my customers at Tiny Hands.

If you’ve ever made a purchase from my shop, you’ll probably know about my two-week made to order policy.

My handmade jewelry take a lot of time to make (up to three days!) and I just couldn’t see any other way around it.

But these days with Amazon and other big online retailers raising the bar on what’s considered normal for delivery …

Do you sell finished products or supplies?

If you’re like me, you’re catering to the consumer that’s ready to buy a finished piece.

They’re not interested in spending the time and effort to make something on their own.

Our customers are people wanting to wear your product now.

They want to gift your product to their loved one right away because they don’t have time to DIY.

Part of promoting your business might include advertising on other people’s blogs to help get the word out.

But you …

Did you just get yet another angry email from someone complaining that your prices are too high?

Or you just got back from a craft show where you overheard passersby commenting about your high prices.

You’re hurt, disappointed, confused and upset.

But you’re not alone.

Here’s a screenshot of an email I got from someone really pissed off:

Do you have family who are unsupportive of your business?

“When will you get a real job?”

“How’s your hobby coming along?”

They don’t understand it’s your passion to make art.

They’re not aware that there’s a growing demand for handmade products in the market.

They don’t have faith in you and they don’t believe it’s a viable and sustainable, long-term career path.

You may be fortunate to have family who’ve had exposure to owning their own business and completely support your every step. Entrepreneurship …