I want to help you build a sustainable, profitable handmade business that makes you consistent income and sales. I only ever teach or recommend marketing, social media, pricing, production and branding tips that I’ve personally used successfully in my own 7-figure handmade businesses.
I'm Mei, from Los Angeles!
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Do you ever wonder why you’re constantly publishing content on social media? What’s it all for, what’s the bigger picture?
As a small business, your top goal is to make sales. Social media can help you improve your bottom line and let me show you how!
I use a tool called Soldsie and it has been effective in helping to help grow my business. It’s a tool that enables me to make sales directly on Facebook and Instagram. Their website is pretty vague; it doesn’t include pricing or details about how it works. Here’s a Soldsie review to help you decide if it’s right for you!
The only way to get started with Soldsie is by filling in their contact info form.
It feels a little bit like throwing your information into a void because they don’t have many details on their site. But if you never try you never know, right? That’s what I thought when I signed up.
The purpose of the form (I speculate) is for Soldsie staff to filter who would be a good fit for using their app.
It’s not built for everyone, but there’s no “nice” way of saying so without turning people off. Soldsie is a big investment, but don’t let that stop you from giving a try—it can be totally worth it!
They want to be sure they’re working with clients that will pull their weight to make this work as a team.
Soldsie isn’t a way to instantly grow your Facebook following overnight.
It’s not an instant way to increase your engagement.
In fact, you should have both of those things in place before trying Soldsie. (More on that later.)
Soldsie is merely a tool for making money directly on Facebook and Instagram, utilizing your existing fan or follower base. Pinterest support is coming soon.
Soldsie has created a revolutionary way of monetizing your social media followers. Here’s how it works:
It’s a really easy process for both buyer and seller.
The customer’s registration process is easy–one time only and takes less than a minute.
Social media sites have always been known as a place of comfort where people can unwind among friends.
Their mental barriers tend to be lower on social sites, so bringing the sale directly to where they are already hanging out is genius.
Before joining Soldsie, consider this: does your Facebook page have a good following and active engagement? “Good” is subjective but your success really depends on how responsive your fans are. Your page should have active engagement before you even think about using Soldsie. Your fans should be both:
They need to comment “sold” to buy, so getting them to come out of their shell and chat in the comments is the key to success.
The price range of your products is also a factor. Items priced under $50 are great because they target impulse shoppers. I’ve also heard of thousand dollar items being sold with great results, so it really depends on how engaged your fans are.
What type of products do you offer? Are they suitable for quick online sales?
Lifestyle products like jewelry, women’s and children’s accessories, food, and clothing perform very well on Soldsie.
Selling on Facebook is all about taking advantage of scarcity, urgency, and peer pressure.
In your Soldsie sale, you generally say you only have x number of units available, and people can publicly see who has already commented “sold” to figure out how many units are left.
Like a flash sale, the pressure is on!
I pay $200 per month for six months in advance.
The $200 includes prepayment for a 6% monthly commission on sales.
Any sales commissions beyond the monthly $200 are invoiced to me at the end of the month.
I have heard of other price points, so ask Soldsie for a custom quote for your brand.
There’s a lot more to Soldsie than making sales.
You get an awesome account manager who checks in via phone. My manager even helps me come up with strategies for making more sales. He’s so lovely to work with.
I always feel like the Soldsie team is on my side, supporting my small business with tips and tricks they’ve learned over the years of comment selling.
You also get free, super-extensive social media training. It includes books, webinars, calls, and access to special Facebook groups to ask questions and talk to other Soldsie users.
Of course, Soldsie also has a sales management tool. The dashboard is really slick and super easy to use!
I’m three months into using Soldsie. As of this writing I have:
Considering the fact that my monthly base fee is just $200, I think it’s an incredible return on investment. Soldsie is totally worth it for my business. I’ll definitely be renewing my contract!
Of course there is no perfect sales tool. Here are a few cons that I’ve found while using Soldsie:
Luckily, the great customer service can help overcome these obstacles.
Overall I’d recommend Soldsie as long as you have a solid, active fan base.
Here’s the Soldsie sign up link again and tell them I sent you!
Let me know in the comments if you have any questions.
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Thanks so much for your post! I went right to their website after reading this, input my info and had a phone call with a Soldsie rep a couple hours later. I am all signed up, hoping to have a great experience with them as well! :)
You’re most welcome, Michelle! I’m happy to hear that you signed up with them. I think your pet products would do really well with comment selling! Keep me updated on how it goes for you!
This is interesting but why not just invoice manually with PayPal? Since there are limited quantities available, it wouldn’t take much time to email them. It’s also free. And you can save templates so that the only thing you’d have to change is the email address. I think there’s a batch invoice feature too, but I’ve never used it and don’t know what’s involved.
Of course PayPal takes a small percentage from the payment, as every service does when processing money, but it’s automatically deducted so whatever you get, you get to keep.
I like the full automation with Soldsie, but it doesn’t seem worth the cost to save a few minutes by invoicing manually. Maybe I’m missing something…
That’s a great thought, Jennifer!
So a few things:
Prior to working with Soldsie, I did actually host a flash sale type event. One issue is when it comes to Facebook, people are far less likely to post their email address in public, so sales would potentially drop due to that. What I did was ask people to PM me their orders + Paypal email.
Another issue was I had to be present during the sale so I could immediately send invoices on the fly. While I normally try to be on FB during sales to answer questions, doing all of this manually is a lot more pressure on my shoulders. If I didn’t send invoices quickly, people might get cold feet, change their minds, start to wonder when they’d get their invoices…
It’s really a matter of creating a smooth and easy customer experience too.
So I would get their email addresses, go into Paypal, send an invoice and basically wait for them to pay.
The trouble I had with doing all of this manually, besides that it was a major time suck, was that it was incredibly difficult to manage. And the room of error can be so much greater.
Keeping track of who bought what and what the current inventory levels were was tricky. I recall that it took me about 8 hours to manage the entire process. Versus currently I spend about an hour managing my sale via Soldsie.
So it’s not just a matter of minutes, and when you multiply that by 4 times per month I do the sale, I’m saving *almost* an entire work week of hours!
What Soldsie also provides is invoice reminders, triggered after a specific amount of time of the first invoice. This helps with converting people to the sale.
Sure, I can manually do this in Paypal as well, but Paypal is lacking customized and branded emails that I can make with Soldsie.
Soldsie also has a waiting list feature, which enables people to get in a queue – of course, this is all automated. If someone doesn’t pay their invoice in 24 hours (or whatever you set it to be), the product goes to the next person in line.
A HUGE advantage Soldsie has over doing this manually is you can host sales on other people’s FB pages. Say you’re working with an influencer and you’re pre-selling an exclusive item just for their audience.
You can definitely do all of this manually if time isn’t an issue for you.
For me, I’d rather pay $200/month and have 28 extra hours per month to take on other projects or spend time with my husband! We both work way too much, so it’s often a priority to find time to cut down from work.
You’ve just pushed me over to the Soldsie side of the fence. And I didn’t think I was even on it!
Thank you for your thoughtful and informative answer. Lots to think about now…
[…] Over the last 30 days alone, I’ve made at least $3,000 in sales from just Facebook, according to my Google Analytics and via my Soldsie sales. […]
Thanks for such great thoughts on Soldsie! I’m about to take the plunge, but do not have the fan base you recommend before trying it out (or even close), which is somewhat of a concern to me. The Soldsie person I talked to said this was not a huge concern, and that the account manager would help me strategize to increase likes and engagements. It’s quite a large initial cash outlay when I don’t already have the fan base…do you have any thoughts on this matter? That is, in your opinion would I be better off waiting until I have a larger following? Thanks for your thoughts!
Hi Betsy! I would recommend waiting until you’ve built yourself a large fan base (a few thousand) and most importantly, one that is engaged with you! If you have 100,000 fans and only 10 people see your post then when you start to sell with Soldsie, no one is going to respond to your sales! So focus first on teaching your fan base to respond to your posts – like, share and comment! That way they will see more of your posts in their newsfeed. And when you start to sell products on your FB page, your sales will get more exposure. Make sense? :)
so my daughter told me about soldsie , we got excited but then changed our minds after going through the long process. Beware if you’re a new business because they’ll sweet talk you into signing up and you dare not change your mind, getting a refund was hell.
Hi Annabel! I’m sorry for the experience you had with Soldsie! It’s definitely not for everyone. I don’t agree with some of the things they propose to businesses on the sales call, like how Soldsie will help get you more fans. Thank you for sharing your experience! You can always go the manual route of hosting your own sales and invoicing via Paypal!
I’m sure this is awesome for the right product. I just signed up on the website and will be getting a call soon. I just found this page after the fact. I can’t pay $200 a month, I thought this was free. Oh well, I will not be paying for this unless they also get you followers with high conversion because I don’t know how to do anything with social media and $200 a month with no guarantee of return is pretty steep for me.
Hi Bryon,
Did anything come out of your call with Soldsie?
I do wish they gave their clients a trial period. That way you can tell whether or not it’ll work for your business.
It definitely isn’t for everyone!
Thank you for sharing your experiences! I work for an independent boutique in Worcester MA and we’re looking at supplementing our bricks-and-mortar sales with social selling. Thank you in particular for sharing the pricing structure; Soldsie changed this and within the last year and the information was no longer available on their website, and emails to and from Armando at Soldsie left me no closer to finding out the answers I wanted! How have you found their customer service and back-office support to be? I’m finding mixed reviews out there… Thank you!
Hi Hazel!
My experience with their customer service and back-office support is stellar. They treat me very well and get back to my questions super quick. They seem to be working around the clock. At the beginning, they also spent A LOT of time on the phone with me, helping me strategize my sales. They also do share a lot of good info with me, like specifically how to run a better sale – what kind of copy to use, what pictures to use, etc.
HOWEVER, I have been a client of theirs for almost a year and they know my shop has been performing well with their tool. I’m sure they are motivated to provide me with good service because of that.
Send me an email with what info you’re trying to find in particular (is it re. pricing?) and I can forward your contact details to the sales guy I spoke with that was very helpful.
Hi There! Looks like I am super late to this party . lol. Do you feel the same way about Soldsie?
Also, my sister and I are opening an online boutique and want to sell via Instagram and Facebook so I really wanted to look more into Soldsie. What would you recommend to do as a start up?
I did read that you only recommend Soldsie for those that already have a following, so I was curious what you think would be smarter to start with?
Hey Ally! I generally recommend that you have an engaged following before you do any selling directly on social. This isn’t limited to just Soldsie. There is another app out that I quite like called Spreesy. If you’re on Shopify, you can sell on Instagram soon and on Facebook too, so eventually I foresee these apps going away when the options become built in to your ecommerce platform.
HI Mei,
Soldsie vs Shopify vs Spreesy which do you prefer? How do you recommend learning more about the 3 without signing up for anything? I typically don’t like negative nelly opinions because nothing is perfect so your balance of opinion, good & bad, was a good judge of information for me.
Also, is buying followers on Insta a good thing? I’ve tried growing my followers base organically and while I do seem to have a ton of people following me, my followers # never rises. I can’t figure out why that is. Any suggestions?
Thank you so much, I will be scouring your site so expect questions. :)
Hello Mei,
I am not sure if this page is still active, but was wondering if you would recommend using Soldsie on a Facebook page or group. Does it matter? I would love to hear your opinion.
I really appreciate your post. After reading this, I went straight to their website, filled out my information, and a few hours later, I received a call from a Soldsie representative. I’ve already signed up and am looking forward to working with them.